Moderator portal guide

A calm control room for every reveal.

Use familiar language, visible status, and an audit trail to manage capsules without relying on memorized commands.

1. Sign in and choose a server

  1. Go to portal.timecapsule.cuffdev.team.
  2. Select Continue with Discord and approve the identity/server permission prompt on Discord.
  3. Choose a server from the server switcher.
  4. If a server is missing, ask its owner to confirm your Manage Server permission or Time Capsule management role.

The portal never receives your Discord password. Sign out on shared devices; portal sessions expire and are stored in the persistent application database.

2. Read the home view

The home view summarizes scheduled, ready, delivered, failed, and reported capsules. Use this as the staff handoff page: confirm what needs attention before changing anything.

3. Create and manage capsules

  1. Open Capsules and select Create capsule.
  2. Add content and optional media, then choose recipients and destinations.
  3. Pick a date, recurrence, reaction, poll, keyword, role, invite, or supported milestone.
  4. Review the summary, validation warnings, and visibility before saving.
  5. Use search and filters to reopen a capsule, then update, unlock, retry, or delete it when policy allows.

4. Build automations

Open Workflows to build recurring or event-driven traditions. Start with a trigger, connect actions in order, review the plain-language summary, test with a staff-only destination, and enable only after the test succeeds.

5. Moderate with context

Open a report to see the capsule, creator, destination, reveal status, and audit history. Follow server policy before removing content or restricting a member. Record a reason so the next moderator can understand the decision.

6. Recover a blocked delivery

  1. Read the visible failure reason.
  2. Check whether the channel, thread, role, recipient, or permission still exists.
  3. Correct the dependency or choose an allowed destination.
  4. Retry once and confirm delivery status changes.
  5. If it fails again, leave it paused and contact support with the capsule ID and timestamp.

7. Configure server behavior

Use Settings for management roles, channel policy, moderation defaults, attachment rules, branding, and retention. Treat settings changes like server configuration: describe them in your staff log and verify with a small test.

8. Sign out and get help

Use the account menu to sign out. For access issues, include your Discord user ID and server ID—but never credentials—when contacting support@cuff.dev.